PRIVACY POLICY
SOS Assistance LLC — Last Updated: February 27, 2026
This Privacy Policy describes how SOS Assistance collects, uses, and protects personal information.
INFORMATION WE COLLECT
- We collect personal information such as name, phone number, email address, service address, and other information necessary to provide services.
- We may also collect technical information such as IP address, device identifiers, and website usage data.
PAYMENT INFORMATION
Payments may be made through credit/debit cards processed by third-party PCI-compliant processors (such as Stripe), electronic transfer platforms (including Zelle and Venmo), or by check.
SOS Assistance does not store complete credit card numbers. Payment processors and transfer platforms may process personal and transaction data in accordance with their own privacy and security policies.
SMS COMMUNICATIONS
By providing a mobile number, you consent to receive service-related communications. You may opt out by replying STOP. Message and data rates may apply.
ADVERTISING AND ANALYTICS
SOS Assistance may use analytics and similar technologies to improve website performance. If advertising practices change, this Privacy Policy will be updated before implementation.
DATA RETENTION
We retain personal, transactional, and service-related information only as long as reasonably necessary to provide services, comply with tax, accounting, legal, insurance, and regulatory obligations, resolve disputes, enforce agreements, and prevent fraud. Retention periods may vary depending on the nature of the information and applicable legal requirements.
YOUR RIGHTS
Residents of Texas and other applicable U.S. states may request access, correction, or deletion of personal data by emailing helpdesk@sosassistance.us. We will respond within legally required timeframes (generally 45 days).
CONTACT
SOS Assistance LLC
1960 N Commerce Pkwy, Suite 3, Weston, FL 33326
Email: helpdesk@sosassistance.us